Notes from BA Collective Podcast: Business Analysis Documentation

• When people don't read documentation, it's as much a reflection on the writer, as it is on the reader.
  
• When a BA creates documentation it needs to get not only the attention, but the respect of the audience.
  
• 1) Balance documentation style and substance
  
• Know your audience
  
• 2) Use Word to its full potential
  
• 3) Create a documentation platform and strategy
  
• Keep documentation up to date
  
• Keep historical documentation